Types of Refunds

Types of Refunds

How to Refund Without Receipt:

Select “Operation”

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Select “Refund”

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Select the “date” and press “Search” then of the refund and select the check that needs to be refunded and select “Refund Without Receipt”

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Select the amount you need to refund and select “Type of Refund” and type in a “Reason”

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Select “Yes” to confirm the refund

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Refund Success

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How to Refund Menu Items:

Select the “date” and press “Search” then of the refund and select the check that needs to be refunded and select “Refund Menu Items”

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Select the item you would like to refund and select “Refund Item”

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Select “Type of Refund” and type in a “Reason”

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Select “Yes” to confirm

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Refund is Success

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As Shown: Item has been refunded

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How to Refund with Receipt:

Select the “date” and press “Search” then of the refund and select the check that needs to be refunded and select “Refund”

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Refund the amount needed and type in a “Reason” and Select “Type of Refund”

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Select “Yes” to confirm

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Refund Success

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Checking the “Refund” Report on the BOH:

Select “Reports” then Select “Refund”, select your “Time Period”, finally click “Run”

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