How to Force Punch: Out
Select “User Management” Select “Force Punch In /Out”
Select the “Employee” name, Change the “Date” of the specific date you are looking for, select “Run”
Select the pencil icon
Edit the “Clock Out Time” to correct time the employee left, Select “Update” when finished
How to Punch Clock: In
Select the pencil icon
Adjust the “Clock In Time” on the time that the employee came to work, Select “Update”
As shown: Changed “Clock In” and “Clock Out” time
Enabling Order Types:
Select “Operation”
Select “POS Settings”
You will be able to enable/disable the order types
After completed, scroll up and select “Save Changes”
Changes have now been updated
To Check your “Batch Submit Device” and Check the “Default Batch Payment”:
Select “Settings”, “Store”, “Settings”
Scroll down and you will be able to customize the batch options
How to View Stuck Offline Transactions on the Back of House:
Under “Settings” select “Batch” Here you will be see the Offline Transactions that are stuck
Selecting “Auto Batch” you will be able to set a time for the system to auto batch for you instead of going in manually and batching
How to make Tip Adjustments:
Select “Operation”
Select “Batch/Tip Adjustment
Select on the “Tip” that needs to be adjusted
Change the Tip amount and press “Continue”
Tip has been adjusted successfully
How to Batch on the Front of the House:
Select “Operation”
Select “Batch / Tip Adjustment”
You will be able to “Submit Batch
NOTE: You must finalize all tips BEFORE you submit the batch
How to “Process Offline” Batch:
Select the transaction that needs to be processed offline (Transactions in Red), then select “Process Offline”
“Inventory”, “Inventory Items”, “+Inventory Item”
Note: When setting up an inventory item, you must have Ingredient Categories, Storage Locations, Vendors, and In House Units created
Select a Category for the item
Select a Primary Storage location for the item
Select a Vendor
How to Add an Item to the 86 List:
Select “Products/Items”, “Products/Items” and then enable “86 List”
Select “Operation”
Select “86 List”
Edit the amount of orders that are left to serve
Viewing the item of the 86 List:
The item will indicate how many orders are left
Viewing what is on the 86 List:
Select the “Clipboard”
This will show you what items are on the 86 list
Hold the power button down for 3 seconds until the blue light flashes
Go to “Operation”
Select “Hardware Settings”
Select the eDynamo that you are connecting and after selecting a “Check Mark” will appear.
Enter “0000” and select pair. PLEASE NOTE: IF A DEVICE HAS BEEN REVIOUSLY PAIRED, YOU MAY NOT SEE THIS OPTION.
ONCE YOU’VE COMPLETED THESE STEPS, PLEASE RETURN TO THE ORDER SCREEN AND RUN A TEST TRANSACTION TO CONFIRM YOUR SETTINGS ARE CORRECT.
Creating Gratuities:
“Products/Items”, “Gratuities”, “+Gratuity”
Creating Fixed Gratuity:
After making the gratuity select “Update”
Creating a Varying Gratuity:
After making the gratuity select “Update”
Adding a Receipt Printer to the Back Office:
Select “Settings”, “Printer Configuration”
Click “Receipt Printers then select “+Receipt Printer”
Type in the IP address from the ticket and press “Update”
Introduction:
This document explains the new menu layout implemented for the OLO.
Requirement:
Implementation in OLO:
Page Navigation: Online order store Admin page >> Account settings
– A new field “Menu layout” should be included in the store account settings.
– The “Menu layout” should have the following options,
1) Default Layout
2) Large image
3) Small image
4) No image
– The “Default layout” should be selected by default.
– Large images, small image and no image represent the new menu layout UI with large, small and no menu icons, respectively.
Screenshot for menu layout configuration:
Large Image Layout:
Small Image Layout:
The menu images should be displayed in small icons.
No image Layout:
How to Enable Web Order on BOH:
On the “Enterprise” screen select “Licenses”
NOTE: You must be logged in as an Enterprise admin on the Enterprise level to access the Web Order License Settings
Select “License Settings” and turn on “Web Order” and press “Update”
How to Enable Web Order on FOH:
Select “Operation”
Select “POS Settings”
Scroll down and enable “Web Order” and “Print Future Order”, you must also enable order types that you will be accepting
Setting a Future Order time in the BOH:
“Settings”, “Store”, “Settings” and insert “Time to Generate Future Order”
Sync Back Office Data to the Web Order Portal:
Select “Settings”, “Store”, “Web Order”, “Sync Data To Web Order”
To Access the “Web Order” Settings:
Navigate to the Back Office and select “Web Order”
NOTE: You must be logged in as a store manager /admin on the Store level to access the Store Web Order Settings
You will be directed to the Zenpepper page. You will be able to customize the online ordering here
The account page will let you customize your account on what will be seen on the webpage
Web URL page will let you see the URL for the customer to access the web page
As shown: This is where you will be able to edit settings of the store
NOTE: You must select the Type of Service and Type of Payment that you will be accepting (Cash and /or Online Payment) – The Types of Cards that you will be using MUST be selected
Notification Number for Offline Ordering
A notification from the application will be sent to this number so that the person in authority may receive an SMS message to the phone number that is provided. The number will receive all notifications regarding issues with the Zenpepper website not working.
Select “Store Time” You will be able to edit ordering hours here
NOTE: All sections must be selected (Store Hours, Delivery Time, and Pick Up Time)
Select “Delivery Zone” to confirm your zones for Delivery
NOTE: This must be filled out under Delivery Zone located under settings in the Back of House
Toggling Products and Items Visibility for Online Ordering:
Select the item that you wish to change, then select “Hide Menu Item in Online Order” to hide in Zenpepper
