To add a “Tip Charge” to a service charge:
Go to “Settings”, “Store”, “Service Charge” , “+ Service Charge”
Now you will be able to add the card type and customize how much of a Service Charge percentage is needed. Select “Save” when complete
Select “Retail Item” in the Products and Items tab
Fill in all the required information about the item
Insert the Item Name
Insert the Level of the Item
Fill in the Sku Code
Fill out the Price/Cost for Item
Next fill out the Inventory Details page and once complete you can Save and Publish the retail item
Fill out the Level of Inventory to store the item
Select a Storage Location
Select a Vendor
Select the Inventory Unit
Adding a Kitchen Printer:
Select “Settings”, “Printer Configuration”
Go to “Kitchen Printers” then select “+Kitchen Printer” (if adding a new printer)
Edit the information and select “Update” when complete
To locate the IP Address for printer:
On the back of the printer you will need to hold down the reset button (using a paper clip) until the “Dynamic Status Sheet” prints
As Shown: Dynamic Status Sheet, this will show the IP Address
On this page
Kitchen Display System (KDS) is a digital screen connected to the POS system, routing items to the appropriate kitchen station to reduce serving time and to improve food quality. Designed to be working on touch screen devices, KDS helps its users to manage their serving processes in an easy and reliable way. This document covers and describes key functionalities of the KDS application.
1.Defining a New Device for Kitchen Display System Usage
In order to use a device in Kitchen Display System, a device must be first defined in the back office as follows:
Login to back office with your account credentials.
In ‘My Stores’ page, select the store for which you want to add a KDS device.
On the left menu, click ‘Settings’ and then click ‘Printer Configuration’.
Click ‘Kitchen Printer’ button
In this screen, you can see mandatory and optional fields to define your device.
Type: Type of the kitchen printer (printer / KDS). You should select ‘KDS’ option.
Name: Name of the KDS device. (e.g. KDS_Expo, GrillKDS, Desserts…)
IP Address: Local IP of the KDS device.
Expo Device: Enable if the device is to be an ‘Expo’ device.
Expo Printer IP Address: Local IP address of printer connected to expo device. Expo printers prints order summaries if needed.
Enable Service Type Restriction: Enable and select the service types restricted for the KDS device.
Apply To All Categories: Enable if the KDS device is to be set to display all the categories defined in back office. (Selecting categories to be displayed on KDS devices will be further explained in the next section).
Apply To All Menu Items: This option is visible only if ‘Apply To All Categories’ option is enabled. Enable this option if the KDS device is to be set to display all the menu items defined in back office. (Selecting menu items to be displayed on KDS devices will be further explained in the next section).
On the left menu, under ‘Product/Items’, click ‘Sub Categories’
KDS devices (and Kitchen Printers) which will receive information when an item from a subcategory is ordered, are listed in ‘Printers’ column
Click update icon
Click the ‘Kitchen Printers’ field. Printers that can be added to the subcategory are listed
Your KDS device is added to display the subcategory
Table name: Enable this option if you want table names to be displayed in checks.
Check number: Enable this option if you want check numbers to be displayed in checks.
Time: Enable this option if you want preparation time to be displayed in checks.
Server name: Enable this option if you want server names to be displayed in checks.
Server type: Enable this option if you want server types to be displayed in checks.
Seat number: Enable this option if you want seat numbers to be displayed in checks.
Notes: Enable this option if you want notes to be displayed in checks.
KDS Done Button: Enable this option if you want to use ‘Serve’ button on KDS devices (except expo).
Modifier Color: Select the modifiers display color.
Add-on Color: Select the add-ons display color.
Check Status Color(s): Select the Check Status display color. Colors change depending on completion of the period set in ‘Mins’ fields.
Send SMS Text Message in Order Completion: You can determine SMS text messages that will be sent to a server or a guest in order completion, according to service types.
Connection Status: Connection status icon appears green when connected (and red when disconnected).
Expected Order: Number of processing orders.
Device Name: Device name set in the back office.
Table name: For table services, table name/number defined in back office. For delivery, e.g. ‘Walkin’.
Check number: Rank of the check between all the checks displayed on the screen.
Server name: Name of the serving employee.
Service type: e.g. Table, ToGo, Phone ToGo, Phone Delivery etc.
Timer: Time counter starting to count when orders is first received by the device.
Seat Number: Seat number (for table service).
For orders that exceed the standard card size, other items in the card can be seen with paging up or down
In an expo device, you can change item preparation status by touching preparation status icons next to the items and when the status of an item is changed, this change will be broadcasted to each device in Kitchen Display System.
If all the items in an order are ready to be served, user can touch ‘Serve’ button to set to ready all the items’ status in the order. When user touches ‘Serve’ button, the check disappears in the non expo device, whereas all the items’ status are set automatically to ‘Ready to serve’ (Green) in the expo device. (However, when user touches an item to adjust its status to ‘not ready’ or ‘in preparation’ (yellow), the card will reappear in non-expo devices)
In the ‘Settings’ menu, you can select your devices displaying, card ordering settings as described in earlier sections
If all the items in an order are ready to be served, user can touch ‘Serve’ button to set to ready all the items’ status in the order. When user touches ‘Serve’ button, the check disappears in the non expo device, whereas all the items’ status are set automatically to ‘Ready to serve’ (Green) in the expo device. (However, when user touches an item to adjust its status to ‘not ready’ or ‘in preparation’ (yellow), the card will reappear in non-expo devices)
In the ‘Settings’ menu, you can select your devices displaying, card ordering settings as described in earlier sections
In KDS Dashboard, you can view various statistics based on menu item, order type, preparation time of orders.
To access ‘KDS Dashboard’ screen:
Login to back office with your Linga credentials
In ‘My Stores’ page, select the store for which you want to view dashboard.
In the ‘Sale Dashboard’ page, click ‘KDS Dashboard’ tab to display KDS stats.
In KDS Dashboard screen, you can select ‘Total Orders’, ‘Avg Time Per Check’, ‘Total Item Count’ or ‘Avg Time Per Item’ option to see related stats. These options are described below:
Time Period Options: You can select time period for which you want to display KDS statistics
In KDS Dashboard, you can also view items preparation time and average time spent in your KDS devices (expo or non-Expo) in chart format.
How to Start the Till:
Log in with ID number and select “Operation”
Select “Till Management”
Select “Set Till”
Insert the amount of money you would like in the Till and press “Continue”
Screen shows Till that is Active
How to Close a Till:
Select the Till that is currently open
Select “Close Till”
Insert the “Cash Expected” and press “Continue”
Select “Submit”
After pressing “Submit” it will now be a “Closed Till”
How to set up different types of discounts on the Back of the House:
Item Based Discount:
Select “Products/Items” then “Discounts”
The “Item Based” discount will appear. Select “+Discount”
You will be able to customize the discount here. When finished press “Save and Publish”
NOTE: This discount is added to only the Category you select
Check Based Discount:
Select “Check Based” then “+Discount”.
You will now be able to customize the discount. When finished select “Save and Publish”
NOTE: This will discount everything on the check if selected
How to Create Open Discounts:
“Open Item” Discount:
Select “Open Item” discount and customize the discount, then “Update” when finished
“Open Check” Discount:
Select “Open Check” and customize discount. When finished “Update”
Mix and Match Discount:
Select “Mix and Match” and select “+Discount”
Add the discount and select “Save and Publish”
How to use the Discounts on Front of House:
How to use Item Discount via check discount button:
Select “Discount”
Select the discount of your choice
The item based discount is now applied to the item
How add Item Based Discount on “Menu Option” screen:
Select the “seat number” and then “select the item” and then select “Discount”
Select the discount of your choice
Discount is now applied to that SPECIFIC item
How to apply discount via “Payment” screen:
Select “Payment”
Select “Discount”
Select “Item Discount” then Select the discount of your choice
Discount is now applied to that specific item
How to use Check Based discount:
Select “Discount”
Select the discount of your choice
Discount has now been applied to the ENTIRE check
How to add a Check Based discount via the payment screen:
Select “Payment”
Select “Discount”
Select “Check Discount” and select the discount of your choice
Discount has been applied to the ENTIRE check
How to use “Open Item” discount:
Select the “seat number” and then “select the item”
Select “Open Discount”
Select Amount or percent, then type in the amount of your choosing and select “Apply”
Discount has been successfully applied to that SPECIFIC item
How to use “Open Check” Discount:
Select “Option”
Select “Discount”
Select “Open Check Discount”
Select Amount or percent, then type in the amount of your choosing and select “Apply”
Discount has been successfully applied to the ENTIRE check
How to add a “Open Check” discount via the payment screen:
Select “Payment”
Select “Discount” Select “Open Check Discount”
Select Amount or percent, then type in the amount of your choosing and select “Apply”
Discount has been successfully applied to the ENTIRE check
Example of “Mix and Match” on the FOH:
A customer comes in for the 2 for $10 appetizer promotion that is going on. You select what two apps the customer wants, and the discount will automatically apply
NOTE: THESE DISCOUNTS ONLY APPLY AUTOMATICALLY IF “AUTO DISCOUNT” IS ENABLED
Click “+ Floor” to add a new floor.
Name the floor, the order sequence of the floor, and the size/background color.
Select the first table, there are three shapes:
After clicking the table, it will appear on your chart:
You can move the table by clicking and dragging:
To edit a Table name, click the table, and then click edit table button:
Name the table, change the shape, and add the number of seats:
Delete a table by clicking the table and then the trash can icon:
Change the settings for the tables by clicking “Table Settings”:
Edit Mode:
You can preview how it will look on your iPad by clicking the preview button:
Preview Mode:
Front of House Result:
2. Select ‘SPLIT BY SEAT’ (SPLIT BY CHECK WILL BE COVERED LATER)
3. Select ‘ADD’ for however many seats you will be splitting the check into. Splitting the check by seats will make it easier to put everything in different checks as well as keeping things together as ordered by person/seat.
4. If splitting everything evenly, select ‘Split Evenly’, located in the lower left area of the screen. This will automatically split all items evenly to all seats. If you need to add another seat, select ‘Add’ & it will add another empty seat. Selecting ‘Split Evenly’ again, it will auto populate the added seat, while also splitting all items as evenly as possible to all seats.
5. Select the desired seat(s) that you wish to print, then select ‘Print’. If you want to print all, select all seats & then select ‘Print All’ at the lower right part of the screen.
6. After printing tickets for all the different people/seats. You will ONLY be able to select 1 seat at a time for payment option. Select seat you wish to pay out, then select ‘Pay’ at the bottom right of the screen.
7. If paying by card, select ‘EMV’ then process debit card by inserting chip into EMV reader & finish the payment process with guest. If paying with cash, select ‘Cash’ & give change to guest if needed.
Select “To Go” and “Done”
Select and item and will indicate the item is To Go
Alternative To Go:
Select another item and select “To Go” from the Menu Option screen
Now the item shows it is To Go
